When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.
We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.
Below is our most recent feedback, unfiltered and shown in date order.
If you would like to contact us, please do so.
- Product (4/5): It was a bit on the expensive side. Also, the bikes needed tweaking on day two. They were not as well maintained as one would expect - however the support team were very prompt in responding. of note was the hotel Mimizan Plage - Hotel L'Emeraude des Bois. The whole experience was wonderful. The hotel was family run and not a chain hotel. More of this please!
- Product (5/5): Overall I give us a five star review due to the outstanding service (And charming beautiful accommodations plus delicious dinners and breakfasts every night) from the inquiry to our final transfer to the train station from Clive our representative in the Loire Valley. They put us in beautiful accommodations with very nice hostsand English-speaking. The only feedback I would have for them is to emphasize the use of the very friendly and extensive biking route system in all of France. The Loire valley It’s self has 800 km of biking with easy routes that are very well marked. I like having a map easily accessible on my bike when doing self guided tours I think they could do a better job with that but overall we had great experience.
Belle France: Thank you for your very positive feedback about our services and communications. We are delighted that you had an enjoyable holiday and found the hotels to be friendly and of a very high standard. We are constantly reviewing our routes and will take your comments on board in our planning. Kate
16th October 2019
- Product (4/5): see above.xxxxxxxxxxxxxxxxxxxxxx
- Product (5/5): I am sure a less expensive model could be found, I am FAR from convinced one could get the same standard of attention to detail, the same guides, the same support and the same excellent service.
Belle France: We are delighted that you were very happy with support and service that we provided and hope that you will consider us, when planning your next cycling holiday. Kind Regards, Kate
14th October 2019
- Product (5/5): We thoroughly enjoyed it the holiday
Belle France: We are so pleased that you enjoyed your holiday. Thank you for your positive comments. Kind regards, Kate
7th October 2019
- Product (5/5): Overall a very good experience. Everything arranged to meet our needs.
Belle France: Thank you for your feedback. We are delighted that you enjoyed your holiday. Kind Regards, Kate
4th October 2019
- Product (3/5): Would have been a 4 if maps were improved, as was a walking holiday in the countryside quality of guide a basic
Belle France: Thank you for your comments. We shall look in to this over the winter. Kind Regards, Kate
7th October 2019
- Product (5/5): Lovely holiday, excellent service throughout.
Belle France: We are so glad to hear you enjoyed your holiday and hope we can book for you again next year.
26th September 2019
- Product (5/5): Good value for money, well organized
- Product (5/5): The route descriptions were thorough and easy to follow