Skip to main content

Customer Reviews

When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.

We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.

Below is our most recent feedback, unfiltered and shown in date order.

If you would like to contact us, please do so.

  • Your Mountains to Med Walk with Belle France

    Service (4/5):
    The Mountains to the Med walk was great, we got to hike through some pretty remote areas of France.
    We thought that the communication was good, however we didn't hear from office approx 1 week prior to leaving for Europe so it was very last minute before we received the notes. As it was self guided it would be best that the information is sent upon payment of hike.

    Belle France: We are so pleased to hear that you enjoyed your walk on the Mountains to the Med route. We apologise for sending your pack out just one week prior to your start date, we normally send the holiday packs out to clients 4 weeks before the departure date and I believe in your case we were waiting for some maps to arrive from France and this held back the pack for longer than we anticipated. We do hope that you will consider Belle France again and we will ensure your pack is delivered in plenty of time for future holidays.
    Kind regards,
    The Belle France Team.
    30th April 2019

    Product (3/5): We think that the cost of the hike was priced a bit too high compared with hikes that we've done before.

    Belle France: We check our prices regularly to ensure that we are competitive with other companies but we also believe that our 30 years experience, knowledge and personal service offers good value for our clients. We sometimes have special offers too which are worth looking out for, I do hope that you are subscribed to our emails so as to be kept up to date on these for future bookings.
    30th April 2019

    3 out of 5


    View Holiday
  • Service (5/5):
    All the arrangements were superb; everything worked well.
  • Your Agen to Sarlat through the Lot Valley Holiday

    Service (5/5):
    Good communications with me and an excellent itinerary with very good hotels
    Product (5/5): Great bike ride, everything worked as promised and very good hotels. The bastides are on top of hills, so I got plenty of exercise. It was good I selected an electric assist bike.

    5 out of 5


    View Holiday
  • Service (5/5):
    We had a brilliant holiday with Belle France. Very well organised. Everything went very smoothly. Beautiful scenery and walks were organised.
    Service from the company office prior to our holiday was prompt and professional.
  • Your Along the Leisurely Loire cycling holiday

    Service (5/5):
    Excellently organized self guided bike tour
    Product (5/5): I was very happy with the lovely little guest houses/hotels conveniently located in the heart of the towns in the Loire Valley

    5 out of 5


    View Holiday
  • Service (5/5):
    We were delighted with the accomodation and restaurants booked for us, the ease of luggage transfer and the route mapped out fir us. A memorable week in Champagne!
  • Your Dordogne Prestige a pied holiday

    Service (3/5):
    Great itinerary and everything went smoothly. It would be nice to adjust hotel choices based on weather as some of them were not air conditioned. The walking instruction was not easy to follow. We were lost quite a few times and needed to use GPS to get us back on track. Lodging and meals were all good.
    Product (3/5): The quoted dinner cost in our itinerary seems to be more than the hotel’s published menu price but we were all eating the same food. The price we paid for the trip seems to be on the high side.

    3 out of 5


    View Holiday
  • Your Dordogne Prestige en Velo holiday

    Service (5/5):
    Third time of using Belle France. Would recommend without hesitation. Nothing too much trouble, everything well organised. Good maps and directions, excellent hotels and reliable suggestions for nearby attractions.
    Product (5/5): Good daily itineraries, excellent accommodation and a truly beautiful location.

    5 out of 5


    View Holiday
  • Your Burgundy Prestige en Velo holiday

    Service (5/5):
    Very well organized. No Hiccups with the transfers. Lorna was contactable on email throughout. My only observation was that the hostellerie bourguignonne could have been skipped. The village itself wasn't as pretty as the rest of Burgundy and the hotel backed onto an Industrial estate.
    Product (5/5): The bikes were top quality.

    5 out of 5


    View Holiday
  • Your Valleys of the Franch Comte holiday

    Service (5/5):
    The booking process was easy and Belle France was able to be flexible with dates and other late changes to our requirements. Rail travel worked well and Belle France was available on the phone for advice when the return journey was delayed - necessitating a changed Eurostar departure time.
    Product (5/5): Amazing views and fascinating historic and geological sites. We have been on several Belle France cycling and walking holidays over the years and the walks in this fascinating area near the Swiss border were as good as it gets. One aspect the made the holiday extra special was the help and advice from Jean Francois, the local Rep, who has extensive knowledge of the hills as a keen walker and mountain biker. He could recommend variations to routes suggested in the Belle France walking notes if a more challenging or less demanding option is preferred. His advice on historic sites and visitor attractions was spot-on. Accommodation was well up to the Belle France standard, with a welcome luxurious final overnight stay.
    Reviewer supplied photos:

    5 out of 5


    View Holiday
x

Search