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Customer Reviews

When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.

We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.

Below is our most recent feedback, unfiltered and shown in date order.

If you would like to contact us, please do so.

  • Your Along the Leisurely Loire cycling holiday

    Service rating : They handled our various requests, including some changes as the plans evolved, with efficiency and courtesy. They know this area very well. The local representative was outstanding; helpful in every way possible.
    Product : This was an outstanding holiday with excellent arrangements from Belle France for our bespoke trip of nine friends cycling along the Loire. Lovely area, hotels and restaurants, as one would hope for, and some great picnic lunches.

    5 out of 5


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  • Your Chateau to Chateau cycling holiday

    Service rating : Wonderful service! Lorna was courteous and helpful with booking. Robin was lovely and very dependable with logistics on our trip.
    Product : Nice itinerary. We enjoyed the hotels and everything was well organized, which allowed us to have a relaxing holiday. I have already recommended Bella France to all of my friends.

    5 out of 5


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  • Your Mountains to Med Walk holiday

    Service rating : This is our second holiday wiht Belle France and the service has been excellant. Everything worked smoothly.
    Product : Of the several walking holidays we have done, Mountains ot the Med stands out as our favourite so far. The scenery was specatular, the buidlings and history fascinating and the food lovely. I'd particularly recommend the local boulangeries and epiceries for picnics. The walking was quite tough in places but well worth it for the fabulous views. We checked the weather forecast every morning, as you need to be very careful if its wet, but we were lucky and made an early start on the one day rain was due, leaping on a local bus for the last stretch just as the rain started. Otherwise the September weather was perfect and the trees shaded us from the hot sun. Saorge was an amazing place with breathtaking views, lovely food and we were unexpectedly entertained with an accordian recital at dinner. A very memorable trip all round which I can highly recommend.

    5 out of 5


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  • Your Picardy Pastures walking holiday

    Service rating : It was excellent
    Product : It was very good

    5 out of 5


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  • Your Périgord Prestige à Pied holiday

    Service rating : A truly personal service designed to fit our every need
    Product : Great hotels - we would never have found them without Belle France!

    5 out of 5


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  • Your Walk in Beautiful Alsace holiday

    Service rating : Belle France always responded to requests and questions promptly and in a very friendly manner.
    Product : This was our first ever walking holiday and would definitely do it again in the hope of better weather next time! Familiarity with map reading is essential because the information tn the Belle France book and 'en route' can sometimes be confusing. I would say that overall it's a moderate walk but with some very challenging elements.

    4 out of 5


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  • Your Bordeaux to Biarritz holiday

    Service rating : Ferry tickets and train tickets were booked as "extras" and worked perfectly.
    Product : Excellent bikes of high quality. Hotels exactly as described, and all quite adequate. Luggage transfers good, cases already waiting in the room when we arrived.
    Velodyssee was a joy to cycle on. Maps and instructions accurate. Great holiday !

    5 out of 5


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  • Your Along the Leisurely Loire cycling holiday

    Service rating : We were so impressed with the efficient and effective response from Belle France. They were so detailed, helpful and willing to make our trip as easy as possible. We were very impressed with their lovely attitude, espicially Lorna and Robin.
    Product : Perfectly planned. A beautiful trip.

    5 out of 5


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  • Your Alsace Prestige en velo holiday

    Very satisfied with the experience

    4 out of 5


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  • Your Walk in Beautiful Alsace holiday

    Service rating : Really good, responded to every query.
    Product : We really enjoyed the holiday. The organisation of the accomodation and luggage transfers was good. The hotels were all clean but the standard of the rooms and food varied quite a lot. The walking pack was very informative and highlighting of the routes on the map was brilliant. The written instructions could have been clearer and more detailed.

    4 out of 5


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  • Your Dordogne Prestige a pied holiday

    Service rating : Prompt, efficient, clear and reliable - absolutely no complaints about the service.
    Product : A wonderful holiday, in a beautiful part of France. We will be submitting detailed feedback via the feedback form provided - some of the maps didnt match the walks!

    5 out of 5


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  • Your Coast & Basque Mountains cycling holiday

    Kate in the office was outstanding and we loved the George V hotel in Biarritz!

    4 out of 5


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  • Your Chateau to Chateau a Pied holiday

    Service rating : The service was very personal and professional
    Product : Loved this walking holiday and will recommend it to friends

    5 out of 5


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  • Your Bordeaux to Biarritz holiday

    Service rating : The schedule was put together exactly as required and worked perfectly.
    Product : The holiday was extremely enjoyable with excellent hotels and superb bikes. We have done many of these cycling holidays over the years and Belle France never fail to deliver an excellent standard.

    5 out of 5


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  • Your Valleys of the Rugged South walking holiday

    Service rating : Good service as usual. We will be sending off the feedback form we received with the holiday pack.
    Product : Lovely area for walking, a different area for us and certainly more rugged than our last one in the Dordogne.

    5 out of 5


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  • Your Classic Cognac Cycling holiday

    Service rating : From the start of the booking process through to taking care of a couple of minor matters during the cycling holiday, the staff at Belle France were responsive, knowledgeable and really pleasant to deal with.
    Product : The cycling paths were really pleasant and well chosen, and the hotels were marvellous, as was the food in their restaurants. It was a very smooth, well organised holiday. We've done about 12 cycling holidays in France over the past 15 years, and this would have to be one of the very best.

    5 out of 5


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  • Your Chateau to Chateau a Pied holiday

    Service rating : Belle France were very helpful from start to finish. Lorna was very easy to deal with when booking holiday and when we needed a bit of help while we were away. Robin, who was the local rep in France, was charming. He met us off the train on a very hot day with bottles of water which was very much appreciated. All transfers worked very well.
    Product : Lovely area. All hotels were very good and very different which made them interesting. Walk was easy to follow in nice countryside - does not have the spectacular factor of some parts of France - mainly riverside or in woods - all flat but very attractive. Route notes were mostly excellent with a few minor errors but easily sorted by looking at the maps so never a problem. Chateaux are beautiful - loved them all. If I had any criticism - which is our failing and not Belle France's, is that the food was so amazing and so rich that it all got a bit much. We could have done with a couple of breaks from gourmet eating during the week and had the option of doing our own thing. Saying that the meal at the Orangerie in Blois was fantastic.

    5 out of 5


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  • Your Walk in Beautiful Alsace holiday

    I have submitted comprehensive evaluation comments direct to Belle France.

    5 out of 5


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  • Your Chateau Gardens and Abbeys walking holiday

    Service rating : Once again Lorna at Belle France put together exactly the holiday we wanted with extra days at the beginning and end. Working with Belle France is so easy and their attention to detail with travel. hotels and your personal holiday guide are just exceptional.
    Product : This is our second walking holiday with Belle France and the quality of all the hotels and the wonderful food you are served was again above expectation. In fact we could say that one of the hotels, Maison Errand, served food that would not be out of place on Masterchef. The route planning for your walk is perfect and the local rep Robin is just so helpful and willing to assist. We really cannot rate this company any higher than perfect and would recommend them without hesitation.

    5 out of 5


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  • Your Mont St Michel Walking holiday

    Service rating : Another faultless performance from Belle France! They take great care to ensure that everything is in place, leaving you to enjoy the walking. We can't recommend them highly enough!
    Product : A fabulous experience. This was our fourth holiday with Belle France and as always, each day was different and offered its own set of challenges. Our hotels and the food were all wonderful. Although the last day is the finale with the walk across the bay to Mont-Saint-Michel, every day was a memorable one!

    5 out of 5


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