Customer Reviews
When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.
We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.
Below is our most recent feedback, unfiltered and shown in date order.
If you would like to contact us, please do so.
Your Along the Leisurely Loire cycling holiday
Service (5/5):
Excellently organized self guided bike tourProduct (5/5): I was very happy with the lovely little guest houses/hotels conveniently located in the heart of the towns in the Loire Valley- Service (5/5):
We were delighted with the accomodation and restaurants booked for us, the ease of luggage transfer and the route mapped out fir us. A memorable week in Champagne! Your Dordogne Prestige a pied holiday
Service (3/5):
Great itinerary and everything went smoothly. It would be nice to adjust hotel choices based on weather as some of them were not air conditioned. The walking instruction was not easy to follow. We were lost quite a few times and needed to use GPS to get us back on track. Lodging and meals were all good.Product (3/5): The quoted dinner cost in our itinerary seems to be more than the hotel’s published menu price but we were all eating the same food. The price we paid for the trip seems to be on the high side.Your Dordogne Prestige en Velo holiday
Service (5/5):
Third time of using Belle France. Would recommend without hesitation. Nothing too much trouble, everything well organised. Good maps and directions, excellent hotels and reliable suggestions for nearby attractions.Product (5/5): Good daily itineraries, excellent accommodation and a truly beautiful location.Your Burgundy Prestige en Velo holiday
Service (5/5):
Very well organized. No Hiccups with the transfers. Lorna was contactable on email throughout. My only observation was that the hostellerie bourguignonne could have been skipped. The village itself wasn't as pretty as the rest of Burgundy and the hotel backed onto an Industrial estate.Product (5/5): The bikes were top quality.Your Valleys of the Franch Comte holiday
Service (5/5):
The booking process was easy and Belle France was able to be flexible with dates and other late changes to our requirements. Rail travel worked well and Belle France was available on the phone for advice when the return journey was delayed - necessitating a changed Eurostar departure time.Product (5/5): Amazing views and fascinating historic and geological sites. We have been on several Belle France cycling and walking holidays over the years and the walks in this fascinating area near the Swiss border were as good as it gets. One aspect the made the holiday extra special was the help and advice from Jean Francois, the local Rep, who has extensive knowledge of the hills as a keen walker and mountain biker. He could recommend variations to routes suggested in the Belle France walking notes if a more challenging or less demanding option is preferred. His advice on historic sites and visitor attractions was spot-on. Accommodation was well up to the Belle France standard, with a welcome luxurious final overnight stay.Reviewer supplied photos:Your Nantes to La Rochelle: La Vélodyssée holiday
Service (5/5):
Provided everything required efficiently.Product (4/5): The overall cost was quite expensive if you break it down on a per day basis which wasn't always reflected in the quality of accommodation provided, as few meals were included.Your Loire Family Discovery holiday
Service (5/5):
Belle France prepared a trip matching our needs and expectations. The representative on the ground was very helpful, friendly and flexible. I cannot fault them for anything in relation to our family cycling holiday. The only downside is that this excellent level of service comes at a price but it was well worth it.Product (4/5): The cycling roads chosen by Belle France were adapted to our family specifications and very safe. The hotels chosen were of variable level of comfort (one was good, one was excellent). The bikes were of excellent quality.Your Valleys of the Rugged South walking holiday
Service (5/5):
Sorry for the delay in returning feedback, in fact we had a lovely holiday, really interesting, picturesque, authentically French and very enjoyable.Product (5/5): Excellent service, all arrangements went exactly to plan.Your Bordeaux to Biarritz holiday
Service (5/5):
Excellent quality, organisation and customer service. Easy company to deal with and very responsive to deal with any issues. Overall highly recommended.Product (5/5): All the hotels on our route were either excellent or very good. The meals where half board was included, were all very good, only one was a little underwhelming compared to the others, but still acceptable. All the hotels were extremely friendly and helpful. The route was very enjoyable and the scenery stunning and the journey was well organised, although after a few days the cycles through the forests became a little boring. The stop off hotel which Belle France arranged for our journey down to, and return from, Bordeaux was top class and highly recommended. The hotel at Bordeaux also had excellent and secure car parking to leave our car. Overall highly recommended.Reviewer supplied photos:
5 out of 5
28th September 2018
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