Customer Reviews
When you return from your Belle France holiday we give you the opportunity to give us your feedback. Any comments you may have, both good and bad, are gathered and displayed both here and on our holiday pages. By giving this feedback, you not only help us to improve our holidays and service, you also help other travellers make an informed choice about their holidays.
We've kept the feedback questions as simple as possible. When you give your holiday feedback, we ask you to rate both the holiday and the service you received. For each of these we give you four options - excellent, good, poor, or bad. We then invite you to make a comment on each element.
Below is our most recent feedback, unfiltered and shown in date order.
If you would like to contact us, please do so.
Your Dordogne Prestige en Velo holiday
Service (5/5):
Third time of using Belle France. Would recommend without hesitation. Nothing too much trouble, everything well organised. Good maps and directions, excellent hotels and reliable suggestions for nearby attractions.Product (5/5): Good daily itineraries, excellent accommodation and a truly beautiful location.Your Burgundy Prestige en Velo holiday
Service (5/5):
Very well organized. No Hiccups with the transfers. Lorna was contactable on email throughout. My only observation was that the hostellerie bourguignonne could have been skipped. The village itself wasn't as pretty as the rest of Burgundy and the hotel backed onto an Industrial estate.Product (5/5): The bikes were top quality.Your Valleys of the Franch Comte holiday
Service (5/5):
The booking process was easy and Belle France was able to be flexible with dates and other late changes to our requirements. Rail travel worked well and Belle France was available on the phone for advice when the return journey was delayed - necessitating a changed Eurostar departure time.Product (5/5): Amazing views and fascinating historic and geological sites. We have been on several Belle France cycling and walking holidays over the years and the walks in this fascinating area near the Swiss border were as good as it gets. One aspect the made the holiday extra special was the help and advice from Jean Francois, the local Rep, who has extensive knowledge of the hills as a keen walker and mountain biker. He could recommend variations to routes suggested in the Belle France walking notes if a more challenging or less demanding option is preferred. His advice on historic sites and visitor attractions was spot-on. Accommodation was well up to the Belle France standard, with a welcome luxurious final overnight stay.Reviewer supplied photos:Your Nantes to La Rochelle: La Vélodyssée holiday
Service (5/5):
Provided everything required efficiently.Product (4/5): The overall cost was quite expensive if you break it down on a per day basis which wasn't always reflected in the quality of accommodation provided, as few meals were included.Your Loire Family Discovery holiday
Service (5/5):
Belle France prepared a trip matching our needs and expectations. The representative on the ground was very helpful, friendly and flexible. I cannot fault them for anything in relation to our family cycling holiday. The only downside is that this excellent level of service comes at a price but it was well worth it.Product (4/5): The cycling roads chosen by Belle France were adapted to our family specifications and very safe. The hotels chosen were of variable level of comfort (one was good, one was excellent). The bikes were of excellent quality.Your Valleys of the Rugged South walking holiday
Service (5/5):
Sorry for the delay in returning feedback, in fact we had a lovely holiday, really interesting, picturesque, authentically French and very enjoyable.Product (5/5): Excellent service, all arrangements went exactly to plan.Your Bordeaux to Biarritz holiday
Service (5/5):
Excellent quality, organisation and customer service. Easy company to deal with and very responsive to deal with any issues. Overall highly recommended.Product (5/5): All the hotels on our route were either excellent or very good. The meals where half board was included, were all very good, only one was a little underwhelming compared to the others, but still acceptable. All the hotels were extremely friendly and helpful. The route was very enjoyable and the scenery stunning and the journey was well organised, although after a few days the cycles through the forests became a little boring. The stop off hotel which Belle France arranged for our journey down to, and return from, Bordeaux was top class and highly recommended. The hotel at Bordeaux also had excellent and secure car parking to leave our car. Overall highly recommended.Reviewer supplied photos:Your Moulin du Chemin holiday
Service (5/5):
They understood our holiday requirement well which meant we achieved what we wanted. All their arrangements worked well, and they were very helpful to find the optimum holiday solution.Product (5/5): They group at Moulin du Chemin was small - just seven of us from four different countries. We were all happy to partake in the activities and also combine for other aspects. Moulin du Chemin supported us well in walking and bicycle riding. The food and wine was excellent. Carolynn and Peter were caring of our well-being.- Service (5/5):
Both Kate and Lorna were extremely helpful in planning of my customised trip which included an extra stay in Roussillon.
Will definitely reccomend this trip to my friends who love nature as it was a great way to enjoy the sights of Provence. My favourite was Gordes and the lovely BnB i stayed in Your Luxury Grand Cru Tour holiday
Service (5/5):
Kate was incredibly helpful and went above and beyond when the Air France strike impacted our trip at the last minute. The hotels, food, wine, rides, bikes etc....were all amazing. We had an amazing trip and would highly recommend Belle France to others and hope to plan another trip with them.Product (5/5): Hotels, meals, rides everything was phenomenal
5 out of 5
30th August 2018
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